Our customers made these suggestions for improving batchdialer.com. Suggestions for improving batchdialer.com.
The call result screen comes up before you can enter a follow-up call on calander. After you enter the call result you have to scramble to enter the follow-up date. ...
Suggested by: Raymond Maleski (28 Apr, '21) • Upvoted: 18 Sep • Comments: 4
It would be nice to have the option to automatically delete a wrong number from a contact once you hit a wrong number call result.
Suggested by: Joseph (25 May, '21) • Upvoted: 18 Sep • Comments: 2
The only place to look at total dials currently is in the campaigns but I have agents calling on the same campaigns at the same time and I need to know their total ...
Suggested by: Will (26 May, '21) • Upvoted: 10 Jul • Comments: 12
It would be nice that agents on outbound campaigns when receiving an incoming call; they get a voice or whisper that advises it's an "Incoming Call" because that way, ...
Suggested by: Debbie Whitford (19 Aug, '21) • Upvoted: 25 Jul • Comments: 1
Suggested by: ari hadar (04 Sep, '21) • Upvoted: 17 Jul • Comments: 1
recycled campaigns should be independent and not dependent on the original campaign. it's already frustrating enough that i can't duplicate a list in batchleads ...
Suggested by: Ray Junior (12 May, '21) • Upvoted: 20 Dec, '22 • Comments: 1
Suggested by: Roy Cruz (16 Apr, '21) • Upvoted: 04 Nov, '22 • Comments: 4
When exporting Contact information (csv) post a campaign cold calling, the csv report does not include Property, Notes and Lead sheets information. Would like this ...
Suggested by: WER (10 Jul, '21) • Upvoted: 27 May • Comments: 0
Drop voicemail for 2nd lead who picks up. While your on convo with the first lead. 2nd lead answers; or how many ever answer during a conversation that's already ...
Suggested by: Sosaia Afungia (06 Aug, '21) • Upvoted: 17 Sep • Comments: 2
Add number of dials and contact rate to Agent Report. In the campaign report there's number of dials, but I'd like to also have that under the agent report. That way ...
Suggested by: Duane Alexander (17 Aug, '21) • Upvoted: 17 Sep • Comments: 1
Have the option to change call results/lead status for individual contacts from contact info screen.
For example if I get an inbound call back or voicemail from a voicemail drop I previously left, and the prospect isn't interested make it so we can update that info ...
Suggested by: Kaleb Olsen (17 Jun, '21) • Upvoted: 16 Feb • Comments: 1
Ability to Use Number Pad to Dial Numbers on the Virtual Key Pad and not need to click each number with my mouse pointer.
Suggested by: Niccolo Fazio (04 Nov, '21) • Upvoted: 21 Sep • Comments: 0
Be able to update a call result to a lead so that it transfers to Podio. Currently only the intial call result does the transfer and its hindersome to try to quickly ...
Suggested by: Mike (10 Jun, '21) • Upvoted: 21 Sep • Comments: 1
please make a kpi's sheet for daily ,weekly,monthly,yearly use per list and grand total kpi's for week,month,year. It takes so long to gather the data and fill ...
Suggested by: ari hadar (24 Oct, '21) • Upvoted: 24 Feb • Comments: 0
Suggested by: Carson (08 Jun, '21) • Upvoted: 30 Sep, '22 • Comments: 0
could we have a color code system the same way we have one for call results, be added for phone numbers since i like to use preview dialer and a way to manually save ...
Suggested by: Justin Wallace (19 May, '21) • Upvoted: 11 May • Comments: 1
it's for quick reference to the campaigns names to choose which one to open and save us the time to get inside to see the names
Suggested by: ari hadar (05 Dec, '21) • Upvoted: 13 Apr • Comments: 1