Suggestions for improving

Mobile App

so you can also keep track of your call volume on your phone so you won't have to go to the laptop everything will be at the palm of your hands. when using the app ...
Suggested by: Hermevias Pope (10 Apr, '21) Upvoted: 11 Jun Comments: 15
Under consideration Mobile App

SMS on BatchDialer

Synching BatchLeads SMS with BatchDialer so I'm not texting the same sellers I already talked to on the Dialer and visa versa. Or just have the an SMS option on the ...
Suggested by: Mark (24 Aug, '21) Upvoted: 06 Jun Comments: 6
Under consideration SMS

Eliminate the Auto-Pause status

It comes on and many times my team and myself don't notice it until after a while of not receiving any calls. It affects call flow and results in my opinion.
Suggested by: Edgar Gomez (26 May, '21) Upvoted: 14 Jun Comments: 11
Not planned

Allow to schedule follow-up call before dialer goes for next number

The call result screen comes up before you can enter a follow-up call on calander. After you enter the call result you have to scramble to enter the follow-up date. ...
Suggested by: Raymond Maleski (28 Apr, '21) Upvoted: 06 Jun Comments: 5
Under consideration Dialing Algorithm

Automatically Delete Phone Number When it is Wrong Number

It would be nice to have the option to automatically delete a wrong number from a contact once you hit a wrong number call result.
Suggested by: Joseph (25 May, '21) Upvoted: 07 Dec, '23 Comments: 3
Not planned Call Result

Voicemail Greeting and Access

Please upgrade BatchDialer so the Voicemail features work like CallTools software. I need to be able to have Multiple Voicemail Boxes in which I can (1) upload a ...
Suggested by: James OBrien (22 Jan, '21) Upvoted: 06 Jun Comments: 13
Under consideration Voicemail

"Call Hammer"

"Call Hammer" is a new feature in MOJO version 2.0. When you import records containing more than one phone number, Call Hammer will ensure all numbers are called. ... ...
Suggested by: Pablo Blassino (22 Jun, '21) Upvoted: 06 Jun Comments: 5

Auto-pause back to available automatically

When it switches to auto-pause, sometimes I don't notice it for several minutes, which is a waste of time. It should automatically switch from auto-pause to available ...
Suggested by: Nicholas (14 Jul, '21) Upvoted: 30 Jan Comments: 0
Not planned

Add "Push to CRM" button like in batchleads

Please add the "Push to CRM" button so that my VA's can push our leads into our CRM - VIA a WEBHOOK. Bonus points if you allow us to assign specific webhooks to ...
Suggested by: Steven (22 Jul, '21) Upvoted: 06 Jun Comments: 2
Under consideration 3rd Party Integration

mini CRM/ Tag usage for better organizing leads use tags for organization...they should carry over and be created and used on batchdialer
Suggested by: Jason Harris (14 Apr, '21) Upvoted: 29 Nov, '23 Comments: 3
Under consideration 3rd Party Integration

Pick a phone number for individual call

When cold calling, I use between 2-3 numbers so they don't get flagged as spam by the phone carriers. My problem is that when I reach back out to a seller for an ...
Suggested by: Joseph (25 May, '21) Upvoted: 03 Apr Comments: 2
Under consideration Phone Number

Notes & Script simultaneously

Would it be possible to use notes while scrolling through my script? Sometimes I will need to reference a different part of the script. Currently while taking notes ...
Suggested by: Shaun Hammond (06 Jun, '21) Upvoted: 22 Jan Comments: 4
Under consideration Notes

Export to Batch Leads

I have a list that I want to text that is currently in batch dialer and I want to export it from the dialer to batch leads but I was told there is no current feature ...
Suggested by: Alex Smith (13 May, '21) Upvoted: 05 May, '23 Comments: 0
Planned Dialer to Leads

Add transfer to podio option AFTER initial call result

Be able to update a call result to a lead so that it transfers to Podio. Currently only the intial call result does the transfer and its hindersome to try to quickly ...
Suggested by: Mike (10 Jun, '21) Upvoted: 21 Sep, '23 Comments: 1
Under consideration Podio

Uploading Scripts as a document directly into dialer

Suggested by: Carson (08 Jun, '21) Upvoted: 30 Sep, '22 Comments: 1
Not planned

Webhook to call result

Let's say I want to do some automatic flow that when I mark someone as lead, it will send automatically API call to my CRM. Webhooks will make it generic so each one ...
Suggested by: Roy (06 Apr, '21) Upvoted: 14 Jun Comments: 1
Under consideration Call Result

Propstream/ Zillow/ Redfin Integration for VA

I'd like to have my VA be able to easily access the Propstream or Zillow or Redfin info while on the call with seller. So conversation could go like... "I just want ...
Suggested by: Kyle Wetherill (09 Jun, '21) Upvoted: 06 Jun Comments: 0
Under consideration 3rd Party Integration

color code system for best phone numbers of the lead

could we have a color code system the same way we have one for call results, be added for phone numbers since i like to use preview dialer and a way to manually save ...
Suggested by: Justin Wallace (19 May, '21) Upvoted: 11 May, '23 Comments: 1
Not planned

Multiple Properties with Same Owner Info

This is a very common case in real estate that a list has repetitive owner's name and contact info but the property addresses are different in the list! The system ...
Suggested by: Zeeshan (15 Jun, '21) Upvoted: 03 Aug, '23 Comments: 0
Under consideration Property details related

Ability to edit/delete recycled campaign

I tried to add custom call results to an existing recycled campaign and I didn't have the option to do that. This would be a great feature.
Suggested by: Jorge Giraldo (14 Jan, '21) Upvoted: 13 Jan, '23 Comments: 0

Allow access to lead sheet from call results page

I often prefer to take notes with pen and paper while on a call. It would be very helpful to be able to transcribe that to a lead sheet from the call results page.
Suggested by: Brady (25 Aug, '21) Upvoted: 06 Jun Comments: 0
Under consideration Lead Sheet

Delete numbers from contact after verified number found

auto delete wrong numbers function from a contact after verified owner disposition call selected
Suggested by: Dayron (24 Aug, '21) Upvoted: 12 Jun, '23 Comments: 0
Under consideration Call Result

Prioritize Campaigns / Stop Having Agents Select Campaign

Instead of having the agents choose which campaign to work on, I would like the ability to prioritize the campaigns for them. For example, I might want them to call ...
Suggested by: Dan (09 Aug, '21) Upvoted: 29 Mar, '22 Comments: 0
Not planned

Dynamic Scripts...

Would love to have the ability to incorporating dynamic scripts.... IF/THEN scenarios. This can be done in a series of clever ways on-the-fly for the end user. But ...
Suggested by: Amos Chen (03 Aug, '23) Upvoted: 03 Aug, '23 Comments: 4
Under consideration Agent Script

Voice Mail ring tone

Can you add ring tone to calls routed to Voice Mail?
Suggested by: Enrique Raul Receno (15 Apr, '22) Upvoted: 15 Apr, '22 Comments: 2
Under consideration Voicemail

Integrate BatchDialer, BatchLeads, and BatchDriven into a single product.

Each of these products has a couple of nice functionalities, but the lack of integration between the three is maddening. Despite being owned by the same people, these ...
Suggested by: Brady (06 Jul, '21) Upvoted: 06 Jun Comments: 2
Under consideration BS Products Integration

Podio Integration - More Batchdialer Fields

It's unfortunate we cannot send more information directly to podio with the integration. Specifically, the BD Campaign name is at the top of my list for fields ...
Suggested by: Impact House Buyers (16 Jun, '21) Upvoted: 09 May, '23 Comments: 2
Under consideration Podio

Have a "Podio" connector show next to zillow/google maps

Have the option the show connectors such as podio as a button when you open up a contact card / get connected to a call. So if you want to fill out a podio webform or ...
Suggested by: Shawn Mendel (07 Oct, '21) Upvoted: 21 Sep, '23 Comments: 0
Under consideration Podio

Released/Hung Up Indicator

Hope there's an option where we can check if the agent released the call or the prospect hanged up first.
Suggested by: Jesse (15 Sep, '21) Upvoted: 03 Nov, '22 Comments: 0
Under consideration Dialing Algorithm

Change list names

It would be convenient for clients to be able to change list names especially when its pushed in from batchleads so it doesn't just saw "Autogenerated" that way its ...
Suggested by: Denny Pham (18 Aug, '21) Upvoted: 05 Aug, '23 Comments: 0
Not planned Leads to Dialer

Call Recording URL

Ability to send the Call Recording to other 3rd party systems via webhook or zapier
Suggested by: w (28 Jul, '21) Upvoted: 17 Feb, '22 Comments: 0
Under consideration Call Recording

Integration w/ Salesforce

Need to connect directly with salesforce
Suggested by: Arvi (25 May, '21) Upvoted: 21 Dec, '21 Comments: 0
Under consideration 3rd Party Integration

When a campaign is done with calling the list within it

I suggest there be a pop-up notification and/or sound of some sort to let the user know the end of the calling session for this campaign.
Suggested by: Alaendu Okiyefa, all rights reserved (20 Dec, '21) Upvoted: 13 Dec, '22 Comments: 2
Planned campaign

When i want to choose what campaign to call i don't see the full name of the campaign in the menu

When i want to choose what campaign to call i don't see the full name of the campaign in the drop down menue after i press available so i can't choose the campaign ...
Suggested by: ari hadar (07 Dec, '21) Upvoted: 25 Feb, '22 Comments: 2
Under consideration campaign

Custom fields integration with Podio

Suggested by: NM (28 Sep, '21) Upvoted: 08 Dec, '23 Comments: 2
Under consideration Podio

Zappier Call Result and Note Export

We should be able to integrate according to the call result and export to CRM. Not just the leads but also not interested, wrong, disconnected....
Suggested by: Aaron (06 Aug, '21) Upvoted: 16 Aug, '21 Comments: 2
Under consideration 3rd Party Integration

How do I go to my previous Dial without going to REPORT!!!!!!

there is a forward button but no back button?? WTF!
Suggested by: HELP (25 Apr, '21) Upvoted: 25 Apr, '21 Comments: 2
Under consideration Manual Dialing

Inbound Only status

we launch rvm campaigns outside of batch and we route those inbound calls to our batch inbound queue. We would like an inbound only status to have an agent dedicated ...
Suggested by: Tomas Monserrat (17 Nov, '21) Upvoted: 24 Feb, '23 Comments: 1
Planned Agent Status

Create Campaigns by Different Filters

Would be great to be able to create campaigns from different filters and not just lists. so for example if the system could recognize "property city" and let us ...
Suggested by: Arvi Carkanji (17 Nov, '21) Upvoted: 24 Feb, '23 Comments: 1
Under consideration campaigns creation

Hourly Report

I am looking for an fully detailed hourly report. Not just the heat map but fully detailed KPI numbers by the hour.
Suggested by: Ritesh (12 Jul, '21) Upvoted: 10 Nov, '21 Comments: 1
Under consideration Agent Report

New Custom Field Script Integration

Include the Decedent Last, Decedent First into the script. This is 100% effective for Pre-Inheritance and Probate Lists.
Suggested by: Yazmin (27 May) Upvoted: 07 Jun Comments: 0
Under consideration

Voicemail filters by agent, group numbers, etc.

Please allow me to filter the voicemails by agent, I don't understand why they only put the voicemails with the name of the lead that sent it, if for example, I have ...
Suggested by: Andres Leon Duran (24 May) Upvoted: 14 Jun Comments: 0
Under consideration

Allow for a standard ringback tone for inbound calls

When leads call back the number they just missed a call from they hear music and immediately hang up. Music ringbacks are associated with banks and big businesses. ...
Suggested by: Jazmine (03 Apr) Upvoted: 06 Jun Comments: 0

Best Time to Call Chart

The Best Time to Call chart should display times in different time zones. We should have an option that allows us to change time zones easily in order to use this ...
Suggested by: Will (24 Jan) Upvoted: 01 Mar Comments: 0
Under consideration Dashboard

Delete old or previous conversations on Team chat

As it appears it may be slowing down the system
Suggested by: Joel (21 Dec, '22) Upvoted: 24 May Comments: 0
Under consideration Chat

Why are there no logs on leads being dropped from BatchDialer uploaded from BatchLeads?

I paid for skip tracing and when I upload them I am thinking that the leads should be there. I am missing over 254 leads and no one in BatchDialer or BatchLeads can ...
Suggested by: Ricardo (05 Nov, '21) Upvoted: 24 Feb, '23 Comments: 0
Under consideration Leads to Dialer

call leads with multiple properties and not just first address imported

make it so it will call leads that own multiple properties and not just bring up the first address only that was imported associated with that lead
Suggested by: nathan (20 Oct, '21) Upvoted: 27 Nov, '21 Comments: 0
Planned Contact related

IVR for multiple campaigns

allowing to assign a single IVR to multiple campaigns instead of creating a new IVR for every new campaign.
Suggested by: Tal Siman Tov (08 Oct, '21) Upvoted: 24 Feb, '23 Comments: 0
Under consideration IVR

Have predictive dialer pause calls until lead sheet/other info is looked over and edited

Instead of selecting a call result and then the predictive dialer keeps calling people which means you/an agent has to rush to fill out a lead sheet , have it so you ...
Suggested by: Shawn Mendel (03 Oct, '21) Upvoted: 06 May, '23 Comments: 0
Under consideration Lead Sheet