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Have one inbound call setting - be able to include multiple campaigns into that inbound que not have one for each campaign. Also why cant we redirect inbound with all Call ids?
Under consideration Suggested by: Aaron • Upvoted: 17 Apr • Comments: 2
Would be nice to have inbound calls come in regardless of whether or not the agent is on the assigned campaign. If a call comes in, just ring the agents!
Aaron Johnson Admin
"Better Inbound Calls" (suggested by Nate on 2021-08-24), including upvotes (1) and comments (0), was merged into this suggestion.