Inbound
Have one inbound call setting - be able to include multiple campaigns into that inbound que not have one for each campaign. Also why cant we redirect inbound with all Call ids?
Comments: 2
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24 Aug, '21
Nate MergedWould be nice to have inbound calls come in regardless of whether or not the agent is on the assigned campaign. If a call comes in, just ring the agents!
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10 Sep, '21
Aaron Johnson Admin"Better Inbound Calls" (suggested by Nate on 2021-08-24), including upvotes (1) and comments (0), was merged into this suggestion.