Add number of dials and contact rate to Agent Report

6 votes

Add number of dials and contact rate to Agent Report. In the campaign report there's number of dials, but I'd like to also have that under the agent report. That way I can compute contact rate for each agent.

Under consideration Suggested by: Duane Alexander (17 Aug, '21) • Upvoted: 12 May • Comments: 1

Comments: 1

03 Jan, '22
Dan Baker
We need this included in the product, many managers will expect this in their reports

Add a comment

Message

0 / 1,000

Name

* Your name will be publicly visible

* Your email will be visible only to moderators

I consent to my submitted information being stored and used according to Feature Upvote's Privacy Policy and Acceptable Use Policy.