Previous Call Results displayed on a connected call.

4 votes

If a lead is connected, I would like to know QUICKLY what the previous call results were.

If I drop a VM and set a callback in a day, I would like to know that the VM was dropped because that will change the conversation.

Done Suggested by: Eric (23 Feb, '21) • Upvoted: 06 Aug, '21 • Comments: 1

Comments: 1

08 Oct, '21
Moderator Admin
Hello Eric!

I'm happy to share that this functionality is already available in the BatchDialer. To see previous dispositions and Moods you can navigate to the Activities page of the Contact card.

Hope this helps!
Svitlana

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