Ideas for batchdialer.com as submitted to our Feature Upvote board. Ideas are ordered by 'new' and the 50 top matches are included. pr_0h1cgzjtrsgu7zz 2025-05-18T12:19:03Z sug_uphduifskkmmpbv 2025-08-27T21:50:08Z 2025-09-08T18:40:49Z Please add APN and Lot size info sug_trlhx0ahg1p1rya 2025-07-08T15:46:09Z 2025-09-08T18:52:46Z As the triple line dialer is dialing through a campaign, sometimes one of the lines is empty and not actively dialing as it transitions to the next contact. Please add a feature where I can manually input a specific contact's number, via the dial pad, to dial while the dialer is dialing other contacts. This would help with returning calls from callbacks or double dial contacts that hang up prematurely, without having to interrupt campaign dial flow. Currently, I'm having to put my dialer on 'break' status until all lines are inactive, so that I can click or dial individual numbers. Mojo dialer has this similar feature, as well as, has the ability to manually hang up one of the contacts on one of the 3 lines for whatever reason. sug_6ssobvqyocd94dq 2025-06-26T20:56:21Z 2025-09-08T18:52:49Z Pipelines for leads. Kanban and table views. To be able to organize leads and information. Easy view for reps and owners sug_svbkk4nejjrbzax 2025-06-25T05:02:46Z 2025-09-08T18:52:51Z A direct URL link for call recordings. Could use this for easily sharing call recordings as well as for 3rd party integrations. sug_qsyvd1ad0atvyvq 2025-06-16T16:49:25Z 2025-06-24T18:28:23Z I think it would be helpful to be able to delete or at least uncheck the agent status' availability. I want to turn off the ones that are useless to me and only allow available, offline, prepwork and break. It would make it simpler for the new agents to have only useful buttons sug_drwscegyvosairv 2025-06-09T17:28:32Z 2025-06-24T18:28:27Z Make it easy to do follow up calls not having to create a whole new campaign switch the type of dialer just to do a follow up at that point it is easier to pull your phone out and type that number in sug_mz4btt74gl8vso7 2025-05-09T15:41:55Z 2025-05-12T16:46:05Z Would be great to have Call Recordings available to send to CRM. To many steps in downloading then reloading. sug_dz3untrvmvc8huz 2025-04-30T15:50:14Z 2025-05-05T18:30:06Z Instead of waiting on a VM to occur, it would be nice to just send an auto VM directly to a number after 0 or 1 rings. sug_hb4kkmbihcxjusd 2025-04-24T23:28:09Z 2025-04-28T21:02:17Z While calling, when the call result window pops up, there is no way to change your status so that it doesn't start calling again once you've submitted the call result, and most of the time I'm not fast enough to change it before another round of calls start. It would be great to be able to change my status before exiting the call result window so that I can take time to log notes or set a follow up appointment or whatever else I need to do. sug_ewybpqrpbxwoa4x 2025-04-17T17:14:48Z 2025-04-17T20:25:57Z URGENT Feature: to which the dialer will automatically disposition inactive numbers as "Disconnected Numbers" and add to DNC forever so that the flow of dialing is more effective dialing true numbers that are active. sug_vj4rg7yi8inf3fm 2025-04-02T17:39:42Z 2025-04-11T15:40:11Z The Colors on the current feature are not clear in which hours are the best time. For me the color is constant. I have to hover over the block to see the percentages. So as to be quick glance feature the color scheme does not help. sug_kcblzalqjjn2aaa 2025-03-21T14:47:31Z 2025-03-27T16:34:32Z When running comps, it would be helpful to be able to filter by 1/2 baths, such as being able to set the max at 1.5 baths, instead of 2 full baths. sug_8ra2oe3v0zg4wmm 2025-03-13T20:18:18Z 2025-03-27T16:34:31Z Adding the scheduled calendar event to the contact page for quick reference or being able to search the calendar by the contacts name for faster search. sug_zxjya4t9paybhkt 2025-03-05T16:03:02Z 2025-03-27T16:34:29Z sug_8cxnzacxfewenab 2025-02-26T18:39:03Z 2025-03-27T16:34:23Z Adding the option to always have a monitor active on the selected agent so you can hear once a call enters their Q helps a lot with agents evaluation would be a nice feature to have instead of having to click every time on a call when it answers sug_hwmoofd9f5papo3 2025-02-26T18:28:49Z 2025-03-27T16:34:21Z For after call timeout with outband campaigns it would be best to have the ability to set a timer option that counts the average after call time in total which can be calculated by adding the total minutes spend on after call and divide the result on the numbers of calls with (YES) in dialed status, this would greatly boost productivity since agents might abuse the after call status to pause calls sug_fvnfxyqf0ork1py 2025-02-17T23:40:25Z 2025-03-27T16:34:19Z A feature where Contact ID can be exportable sug_ufnmuycjvqddski 2025-02-13T21:10:34Z 2025-03-27T16:34:18Z A hard stop of calls per number at 100 sug_hiox7zzuxsftyp4 2025-02-13T19:17:05Z 2025-03-27T16:34:16Z When a call is answered a link pops up directing you straight to the subject property, so you can at least see one picture, and all relevant information related to the property. sug_6s6pcsmj5xbx6rr 2025-02-11T15:17:20Z 2025-03-27T16:34:13Z Create a personalized filter to get more specific data base sug_bbehaiemr9ev1uf 2025-01-29T14:43:40Z 2025-03-27T16:34:11Z If you have a team, it's a great training tool to let them participate in a sales call. Also, if you have sellers that are at two different locations, having everyone on the same page would be very helpful. sug_ar8j9j1hfml4mb2 2024-12-16T20:55:31Z 2025-03-27T16:34:10Z The current UI when scrolling down says "load more" when the previous one I was able to go page by page and also back when my callers first made their calls in the beginning of the day with a single click. The current UI is insufficient since it takes forever to view the amount of calls my caller actually made. Since my campaigns had a different amount of calls per dialed the amount of calls can differ week to week. Agent reports dont tell the full story also. The caller can simply have themselves marked available while the campaign is interdialing and steal company hours. I caught several people doing that in the past. This can cost hundreds of dollars a week. Another example is my caller has a 1 hour break every day. And right now it says 4 hours for 6 days. If I were to go off of that I would lose $10 in that example. But with the last UI I was able to see every time without fail when he look his break. Please bring back the previous UI. I'm losing money with this current one. sug_56jbj5ob1cen5sh 2024-12-12T21:58:18Z 2025-03-27T16:34:08Z Adding lists for information of the buying agent. There is already information on the listing agent but the buying agent is not listed. This is easy information to add as it is listed in the MLS and is publicly available information . sug_bmp0llhx9rapic5 2024-12-12T14:51:51Z 2025-03-27T16:34:06Z On the call Report section: before the upgrade it was easy to click on a call report page or know where you left off with the number of the page below. Now it switched to load more, this makes it harder to track where you left off and it makes it inefficient if you want to go back 5 pages prior. And any time you change a call mood on this new upgrade it skips forward to another page. Please bring back the number pages on the report section.. sug_iilh3qubmujrnel 2024-12-10T16:30:52Z 2025-03-27T16:34:04Z When multiple prospect answer, have a drop message feature in place to leave a sutomated message to call back rather a propsect sits on a line for 30 seconds with silence. call > 2 pick up > #2 caller > drop voicemail message: "Hello can you hear me, its coming over fuzzy, let me call you back..." > Lead Manager calls back in 20 minutes and its more natural sug_zqmaiicoo24ivsk 2024-11-05T13:42:28Z 2024-11-20T17:31:56Z agents can view result of any campaign they are added to, including number of leads(deals), contacts , etc. They should not have to see this Information if we don't want them too. sug_jjvxvtxl8ejtgrv 2024-10-22T20:16:27Z 2024-11-20T17:31:31Z Batchdialer event to be automatically assigned to an agent to prevent an extra step sug_oefcggsulofq2ve 2024-10-19T15:57:53Z 2024-11-20T17:31:28Z Keyboard shortcut for ending the call. Keyboard shortcut for call status sug_ropa55ygsd0l2xl 2024-10-04T00:45:48Z 2024-10-14T19:37:34Z I have noticed that we have a much better connect rate when we utilize local presence. When it comes to our follow-up calls, not so much. Thats because we only have a couple of area codes for the prospects. If we could make a preview campaign for follow-ups, we could utilize local presence, and likely increase our follow-up connect rate too. The only issue is that once you tag a contact as Pushed to CRM, or whatever version you customize, it puts it on the DNC which is what we want obviously to make sure we don't redial them as another cold call. If you could add an override button/setting for preview campaigns or campaigns in general allowing us to manually dial even the contacts that are on the company DNC, I know for a fact we could increase that connect rate. Just a setting that is unique only to that campaign, but not taking it off of the DNC for the account. sug_3zfstnowydn0lkj 2024-09-04T13:35:21Z 2024-09-25T20:07:48Z sug_ovm9tnko0hqrrl5 2024-08-20T19:11:05Z 2024-11-20T17:36:47Z I have seen people with mojo dialer make calls from their phone. I think it has to do with the app being on your phone and you are just dialing the campaign from your phone using other numbers. I think I would really like that because sometimes the wifi acts up and I can't call or sometimes my headset is being weird, with the phone thing, this would eliminate this. sug_t760isek6wxnnlw 2024-08-13T18:00:14Z 2024-11-20T17:36:47Z A feature worth considering is having BatchDialer integrate with a landline to place calls, so that connectivity is improved by dialing through a hard line. I know Mojo has this feature, along with a few other dialers on the market. sug_mkqg2oqkqrghfcr 2024-08-12T16:30:12Z 2024-08-12T16:50:59Z sug_ig6idafazecl0xw 2024-08-07T18:18:23Z 2024-08-20T09:59:18Z To prevent being flagged as spam, I noticed that it's recommended to have no more than 100 outbound dials per number per day. However, you have to constantly monitor and keep track of that and manually stop dialing once the quota is reached. It'd be nice if you were able to toggle this and have calling stopped automatically once 100 dials were reached on that phone number. The only reason I have this idea is because I know CallTools has that feature set up, and it'd be nice to see BatchDialer implement that as well. sug_uburzdy6txxyand 2024-08-06T22:35:41Z 2024-08-20T09:59:18Z Option to push leads in CRM from your SMS inbox in bulk. sug_pvval8d9xmzcehk 2024-07-27T00:58:44Z 2024-08-20T09:59:18Z Agents are able to set their status to available after hours. I had to fire an agent because they were logging into the batch dialer and going active when the lists were after hours. They were trying to get paid more. The available status should only be set if they are able to select an active list. Otherwise they can just sit there in the available status without calling anyone sug_yfhriqtbvoegob4 2024-07-25T21:37:03Z 2024-07-25T22:28:14Z A feature that will be useful in the batch dialer is a list of the subject property owner’s other properties. This feature is available in BatchLeads, but having all the owner’s other property available for easy reference in the dialer would make it simpler for agents that cold calling multifamily investors and other commercial investors. sug_sj7aztw46glic4x 2024-07-12T17:13:33Z 2024-07-25T22:28:14Z It would be very helpful to be able to see which outbound number we are calling from DURING a live call. Currently that is only possible after the call has ended. Please consider adding this! Thank-you! sug_yl8zuwknczbkcci 2024-07-09T22:27:50Z 2024-07-25T22:28:15Z Modify algorithm to use AI and search for MLS Description using phrases such as "owner finance" or "seller finance". Currently it searches for the individual words such as "owner" or "Finance" when you search for "owner finance" which doesn't really help. Most of the properties will have the words "owner" or "finance" or seller" in them. Need an AI integration for this to search for more owner finance based listings on the MLS. sug_dgq2jbsedyozz6q 2024-06-13T17:53:08Z 2024-06-17T12:45:33Z Allow users to add new custom categories to the inbox so they can categorize their messages however they would like. sug_hvgfvj1205myu5g 2024-06-06T18:12:50Z 2024-06-17T12:45:04Z Having the ability to call back a certain lead on the number it originally called back on on Preview mode only. Reason: some leads require multiple followups to turn into a closed contract to close, the feels more personable for the prospect if we're calling back from the same recognizable number we called them back on the first time sug_kobcilqfovzdr8f 2024-06-04T00:45:44Z 2024-06-06T13:26:18Z When looking up properties, we can see and use data such as when the auction date is going to be performed in order to create our lists. However, when exporting, that data is not available, which makes the entire lead unusable for those of us that are sending these leads to VAs to call on. As an asterisk to this improvement, really all fields should be open to be exported if we are able to use that field to perform our list lookup. sug_l3ngxuoegamqoy5 2024-05-27T18:57:05Z 2024-06-06T13:26:30Z Include the Decedent Last, Decedent First into the script. This is 100% effective for Pre-Inheritance and Probate Lists. sug_phw4q6sqgssbtju 2024-05-24T23:53:06Z 2024-06-06T13:25:31Z Please allow me to filter the voicemails by agent, I don't understand why they only put the voicemails with the name of the lead that sent it, if for example, I have 5 agents and they all send voicemails, then he has to check one by one to see if he finds a lead from him? and how will he know if that lead even belongs to his campaign if this is a system that allows calling more than 500 people per day? and you don't look at the name each time you call but when the call has actually connected, it seems to me a very important option that they have not taken into account. sug_1nrn9tve28wwzft 2024-05-08T17:09:20Z 2024-05-10T11:59:54Z if two people connect at same time and I can only take to one...is it possible to send a msg to the person I could not connect something like "sorry I just dropped my phone; let me call u right back"....and then make sure that this lead is called next as a "1 dial" not the "3 simulataneous dial".... sug_wwuhbgafhr6x6i8 2024-04-27T00:00:44Z 2024-05-02T11:50:24Z It would be AWESOME to be able to upload our own version of postcards. It would seem really easy just to have a blank field the size of the card to be able to upload a .jpg file. Is there any way to do this seeming easy "fix" that would be invaluable? sug_7tjwy5ind3akcfu 2024-04-12T22:36:49Z 2024-04-25T15:17:58Z Being able to combine 2 campaigns into 1 in BatchDialer. I’ve created separate ones and now I wish I would have just kept them all together and not separated them sug_efcnak0tkphzamg 2024-04-04T17:26:12Z 2024-04-05T12:37:15Z If I am talking to someone on a live call, but the other 2 lines are also connecting with someone else, enable the option to play a "Callback" message and call them as soon as I hang up with the call that I was having live. sug_ejgwm6ntclxmhp4 2024-04-03T17:43:49Z 2024-04-04T16:08:05Z When leads call back the number they just missed a call from they hear music and immediately hang up. Music ringbacks are associated with banks and big businesses. Many of our leads are in default, pre-foreclosure, etc; and are actively AVOIDING calls from numbers that are hounding them about their current life situation. Please offer the option for a standard ringback so they don't get pissed off and hangup before the call even connects. For some buyers like myself, part of the sale process is assurance that sellers are speaking to REAL buyers. sug_fdol6xxpj4osg1h 2024-03-28T16:10:27Z 2024-04-04T16:08:05Z When campaigns are archived, the leads shouldnt be deleted. Because of an instance like mine where they were accidently archived and now the leads ive been working on for a week are all gone and id have to upload the entire list again and start from the top. Calling all the people that ive already talked to or put on the DNC list. This needs to be fixed.