Our customers made these suggestions for improving batchdialer.com. Suggestions for improving batchdialer.com.
Allow numbers to be assigned to multiple groups
I want some of my numbers to belong to two different groups
Under consideration
Export Calendar Leads
id like to get an excel list of all of my remaining calendar followups. Thanks!
Under consideration
Manually Changing Call Result/ Lead Status
It would be super helpful if the status of a contact could be changed even if the number is not currently being dialed. For instance sometimes I hand dial contacts ...
Under consideration
Make "recent contacts" searchable
This would be another way to make it easier to change the call result and rules for a contact. If a contact calls me back on my personal line for instance, I could ...
Under consideration
Have a fixed Batch # for our caller ID, separate from the dialing number(s) so it's always "SAFE"!
I have provided a Google Voice # for your system to display as my Caller ID, but the recipient sees "Google Voice Number" on their call display when I call them, ...
Under consideration
Add BatchDriven Integration
Given that you are all owned by the same company, it's really hard to believe that there isn't a smooth integration between BatchDriven and BatchDialer.
Under consideration
Deleted duplicate prospect lead sheet
I propose that in the future it would be possible to delete duplicate sheets in a contact.
thank you
Under consideration
Contact List View Manageability
I notice that after viewing a contact, it would go back up or start at the very top when going back contacts view list.
Planned
Add the "whisper in" feature
Currently we only have listen in and bare in options. which means we either takeover a call or just listen as a small mistake is made or said. whispering in allows us ...
Under consideration
Display Call Connect Type on Connected Calls
Sometimes the dialer will connect me to an answering machine and I won't know that I'm leaving a voicemail so I'll talk as if someone answered. It would make it a lot ...
Under consideration
Multiple Properties with Same Owner Info
This is a very common case in real estate that a list has repetitive owner's name and contact info but the property addresses are different in the list! The system ...
Under consideration
Dial First Number Only
Since the first number on each contact is likely to be the right number, is there any way that we can get a dialing option to dial only the first number on each ...
Under consideration
Naming lists when Add to BatchDialer
To have the option to Name a list when Adding it to BatchDialer from BatchLeads and add that named list separately under specific campaign or also be able to add that ...
Under consideration
toll free numbers
Please add toll free numbers for multi city marketing. Like they use on the batch tv YouTube channel
Planned
Make cell phone numbers the primary number to call first or at least have an option to do so
Being that most people have cell phones instead of landlines can you make the system have an option to call all cell phones first before calling landlines?
Under consideration
Check incoming Voicemails from Reports
It would help if the VA could check incoming Voicemails from the reports. Currently I have an email set up to monitor but that's difficult to manage.
Under consideration
When Adding Follow-up, Have Ability to Assign to Specific User
There NEEDS to be a way to create a follow-up and select those that can see it on their calendar. I recently added a call-back as an Admin. The intention was for my ...
Under consideration
Receiving call only status
Agent status - receiving call only, sometimes I find myself in a position that I'm doing other things but I want that people will have the opportunity to call me back.
Planned
Manual Call result on each prospect profile
My VAs will make calls and if someone calls back those calls route to me. I want to be able to add a call result manually.
Done
Agents should be able to DNC a number or contact at any time
Agents should be able to DNC a number or contact at any time.
Currently this is only possible after ending a call.
Thanks,
Neil
Done
let the redial call all th automatic not answered and busy and yes,dnc and answering machines
i just want to call all those people that i didn"t reach or was answering machine and silence on the line .I don"t want to call not interested again. I just let ...
Done
Keeping custom fields when uploading a file
Set the system up when you as the customer add a custom field it stays in the drop-down menu for future file uploads. This is a basic fundamental of a dialing system, ...
Under consideration
Change Groups of Numbers Automatically
So i would like this to be a feature because i hate always going in and switching groups of phone numbers manually. That way on Mondays i only use these phone numbers ...
Under consideration
Improve the results of the filter esp for Potential Leads
In reference to Joseph Clay, last 4 of his # is 0744
He was my potential lead, but when I called him back he was no longer interested.
I filtered potential lead, ...
Under consideration
Reset DNC Leads
Streamline the reset process.
Specifically, make it so that a lead can be reset from its respective profile sheet. Right now, the only want to reset a let is to ...
Under consideration
Create a Good/ Future Campaign List that's Dynamic
All good/future calls are categorized into this campaign
If you have a good/ future call today be able to call it from this campaign moving forward.
Pretty simple ...
Under consideration
Tooltips Suggestion
Heya, just letting you guys know that you Caller ID tooltip is incorrect when making a campaign. You are displaying the same information from the 'Dialing Mode' ...
Under consideration
Have business name show up when calling a business
I signed up for Batch Dialer as I have a real estate and B2B business no matter what I do when uploading sheets for B2B and calling the business name does not come up ...
Under consideration
Can i make a new call result that add up few other call results?
i want to create an option to create any new call result that is called for example responsed that for example consist of not interested, contact maybe, contact yes ...
Under consideration
Export campaigns
There isn't an option to export campaigns. There's an option to export "contact lists" but that would take so much time if a campaign has multiple contact lists (10+) ...
Under consideration
Supervisors should have the ability to recycle campaigns
Being able to choose from a list of permissions for my supervisor so they can recycle the campaigns. They only have access limited to viewing the dashboard, contacts, ...
Under consideration
Can you add to the reports-campaigns another column of dialing time that consist of available time,c
Can you add to the reports-campaigns another column of dialing time that consist of available time,call time and after call time?
Under consideration
in reports-campaigns when i put the time frame show me all campaign call results per this week
i need to gather my weekly kpi's per campaign per week so if i do reports-campaigns ,set the time frame please show me the call results of all the campaigns that were ...
Under consideration
Tagging and dispositions should be improved
Hey there!
Contacts should be taggable at all times, not only after a call.
After ending a call, the disposition panel appears with the only option to tag and ...
Under consideration
Follow Up Call on Contact Record - Doesn't have Follow up Call by Appointment
When on a contact record, there is a small calander and it says "Follow Up Call" When you click it, it automatically defaults to appointment. I would like it to ...
Under consideration
Export Mailing Addresses as well
After dialing I would like to be able to get mailers out to all contacts I tagged as "no answer, follow up" etc. Currently you can only filter it down and export the ...
Under consideration
From BatchSkipTracing to BatchDialer issue
It would be very helpful when sending a list from batchskiptracing to batchdialer to be able to limit the numbers that you download per lead. Otherwise you have to ...
Under consideration
Ability to Give a Contact a Call Result before Dialing Contact
I call and text my leads simultaneously and with that being said I can have someone in the dialer that I have already have under contract from SMS. I would like to be ...
Under consideration
let the settings of each campaign be made by the user and stay as default
it is frustrating to set up the campaign all over again and it"s better to have defaul settings
Under consideration
Provide called ID option
Provide caller ID numbers to purchase (for a small fee please :) ) to be used for our caller ID's when dialing, then monitor those numbers and let us know if they ...
Under consideration
AGENT ABLE TO CREATE A NEW CONTACT CARD
Is there a way that we can give the agent access so that they can create a new contact. We are transferring some data that is incomplete when we download it in excel ...
Under consideration
Not redialing contacts with "WRONG NUMBER" disposition in future campaigns.
Contact that has been with "WRONG NUMBER" disposition status should not be redialed or be included in the list unless updated. At the moment, contacts with "WRONG ...
Under consideration
Allow to set a campaign as completed, even if all dials not made yet.
Allow to set a campaign as completed, even if all dials not made yet.
Under consideration
Custom fields integration with Podio
Under consideration
Upload audio file of an externally recorded call
if a prospect isnt picking up calls from the batch phone number, I call off my cell phone, talk on speaker and record the call thru my laptop's audio recorder. ...
Under consideration
Inbound calls
Have a feature that inbound calls get routed to available agents, but if there are no available agents by the end of the abandonment timeout then the call can get ...
Under consideration
Custom BatchDialer Fields to be able to reference with Podio Integration
I want to be able to create custom fields or text boxes that can be referenced when creating my podio integration. That way I can remove my Podio Webform and ...
Under consideration
make a feature that tells me which list is better than the other
you have all the data and you can tell me if i need to pull more addresses for that list or not based on the contact rate and lead rate
Under consideration