Our customers made these suggestions for improving batchdialer.com. Suggestions for improving batchdialer.com.
Mobile App
so you can also keep track of your call volume on your phone so you won't have to go to the laptop everything will be at the palm of your hands. when using the app ...
SMS on BatchDialer
Synching BatchLeads SMS with BatchDialer so I'm not texting the same sellers I already talked to on the Dialer and visa versa. Or just have the an SMS option on the ...
Eliminate the Auto-Pause status
It comes on and many times my team and myself don't notice it until after a while of not receiving any calls. It affects call flow and results in my opinion.
Not planned
Allow to schedule follow-up call before dialer goes for next number
The call result screen comes up before you can enter a follow-up call on calander. After you enter the call result you have to scramble to enter the follow-up date. ...
Automatically Delete Phone Number When it is Wrong Number
It would be nice to have the option to automatically delete a wrong number from a contact once you hit a wrong number call result.
Voicemail Greeting and Access
Please upgrade BatchDialer so the Voicemail features work like CallTools software. I need to be able to have Multiple Voicemail Boxes in which I can (1) upload a ...
"Call Hammer"
"Call Hammer" is a new feature in MOJO version 2.0. When you import records containing more than one phone number, Call Hammer will ensure all numbers are called. ... ...
Auto-pause back to available automatically
When it switches to auto-pause, sometimes I don't notice it for several minutes, which is a waste of time. It should automatically switch from auto-pause to available ...
Not planned
Add "Push to CRM" button like in batchleads
Please add the "Push to CRM" button so that my VA's can push our leads into our CRM - VIA a WEBHOOK.
Bonus points if you allow us to assign specific webhooks to ...
mini CRM/ Tag usage for better organizing leads
batchleads.io use tags for organization...they should carry over and be created and used on batchdialer
Pick a phone number for individual call
When cold calling, I use between 2-3 numbers so they don't get flagged as spam by the phone carriers. My problem is that when I reach back out to a seller for an ...
Notes & Script simultaneously
Would it be possible to use notes while scrolling through my script? Sometimes I will need to reference a different part of the script. Currently while taking notes ...
Export to Batch Leads
I have a list that I want to text that is currently in batch dialer and I want to export it from the dialer to batch leads but I was told there is no current feature ...
Add transfer to podio option AFTER initial call result
Be able to update a call result to a lead so that it transfers to Podio. Currently only the intial call result does the transfer and its hindersome to try to quickly ...
color code system for best phone numbers of the lead
could we have a color code system the same way we have one for call results, be added for phone numbers since i like to use preview dialer and a way to manually save ...
Not planned
Webhook to call result
Let's say I want to do some automatic flow that when I mark someone as lead, it will send automatically API call to my CRM.
Webhooks will make it generic so each one ...
Multiple Properties with Same Owner Info
This is a very common case in real estate that a list has repetitive owner's name and contact info but the property addresses are different in the list! The system ...
Propstream/ Zillow/ Redfin Integration for VA
I'd like to have my VA be able to easily access the Propstream or Zillow or Redfin info while on the call with seller. So conversation could go like... "I just want ...
Ability to edit/delete recycled campaign
I tried to add custom call results to an existing recycled campaign and I didn't have the option to do that. This would be a great feature.
Campaign Templates
It would be nice to be able to setup/create a campaign template and then be able to apply it to any campaign desired instead of having to go in to each campaign ...
Cann you make that when i put the cursor over a campaign name in campaigns i see the full name
it's for quick reference to the campaigns names to choose which one to open and save us the time to get inside to see the names
Not planned
ADDING CUSTOM FILEDS TO THE SCRIPT
Being able to add custom fields to the script so it shows information while cold caller is on the phone.
example: I see your house sold for 200k
Not planned
Delete numbers from contact after verified number found
auto delete wrong numbers function from a contact after verified owner disposition call selected
Prioritize Campaigns / Stop Having Agents Select Campaign
Instead of having the agents choose which campaign to work on, I would like the ability to prioritize the campaigns for them. For example, I might want them to call ...
Not planned
Dynamic Scripts...
Would love to have the ability to incorporating dynamic scripts.... IF/THEN scenarios. This can be done in a series of clever ways on-the-fly for the end user. But ...
Voice Mail ring tone
Can you add ring tone to calls routed to Voice Mail?
Podio Integration - More Batchdialer Fields
It's unfortunate we cannot send more information directly to podio with the integration. Specifically, the BD Campaign name is at the top of my list for fields ...
Have a "Podio" connector show next to zillow/google maps
Have the option the show connectors such as podio as a button when you open up a contact card / get connected to a call. So if you want to fill out a podio webform or ...
Released/Hung Up Indicator
Hope there's an option where we can check if the agent released the call or the prospect hanged up first.
Allow access to lead sheet from call results page
I often prefer to take notes with pen and paper while on a call. It would be very helpful to be able to transcribe that to a lead sheet from the call results page.
Change list names
It would be convenient for clients to be able to change list names especially when its pushed in from batchleads so it doesn't just saw "Autogenerated" that way its ...
Call Recording URL
Ability to send the Call Recording to other 3rd party systems via webhook or zapier
Integration w/ Salesforce
Need to connect directly with salesforce
Zappier Call Result and Note Export
We should be able to integrate according to the call result and export to CRM. Not just the leads but also not interested, wrong, disconnected....
Integrate BatchDialer, BatchLeads, and BatchDriven into a single product.
Each of these products has a couple of nice functionalities, but the lack of integration between the three is maddening. Despite being owned by the same people, these ...
How do I go to my previous Dial without going to REPORT!!!!!!
there is a forward button but no back button?? WTF!
Inbound Only status
we launch rvm campaigns outside of batch and we route those inbound calls to our batch inbound queue. We would like an inbound only status to have an agent dedicated ...
Create Campaigns by Different Filters
Would be great to be able to create campaigns from different filters and not just lists. so for example if the system could recognize "property city" and let us ...
Hourly Report
I am looking for an fully detailed hourly report. Not just the heat map but fully detailed KPI numbers by the hour.
Best Time to Call Chart
The Best Time to Call chart should display times in different time zones. We should have an option that allows us to change time zones easily in order to use this ...
Ability as an Admin / Supervisor to Filter Tasks by Who the Task is Assigned To
It would be nice as an Admin / Supervisor role to have the ability to better filter the tasks. I like seeing who is in charge of what task but being able to filter ...
Why are there no logs on leads being dropped from BatchDialer uploaded from BatchLeads?
I paid for skip tracing and when I upload them I am thinking that the leads should be there. I am missing over 254 leads and no one in BatchDialer or BatchLeads can ...
reports-campaigns when i scroll down freeze the headings of each column so i know which column i am
reports-campaigns when i scroll down freeze the headings of each column so i know which column i am in and also freeze the campaigns name in the left when i scroll ...
Not planned
call leads with multiple properties and not just first address imported
make it so it will call leads that own multiple properties and not just bring up the first address only that was imported associated with that lead
IVR for multiple campaigns
allowing to assign a single IVR to multiple campaigns instead of creating a new IVR for every new campaign.