Our customers made these suggestions for improving batchdialer.com. Suggestions for improving batchdialer.com.
Mobile App
so you can also keep track of your call volume on your phone so you won't have to go to the laptop everything will be at the palm of your hands. when using the app ...
Planned
Allow to schedule follow-up call before dialer goes for next number
The call result screen comes up before you can enter a follow-up call on calander. After you enter the call result you have to scramble to enter the follow-up date. ...
Under consideration
Eliminate the Auto-Pause status
It comes on and many times my team and myself don't notice it until after a while of not receiving any calls. It affects call flow and results in my opinion.
Not planned
Allowing Features To Agent Role
Admin can customize or pick which features he/she can allow the Agent. example, recycle or pause/activate a campaign. Agents can work simultaneously. not waiting for ...
Planned
Text enabled phone numbers
Can we make our caller ID phone numbers text enabled? That way if we call someone, and they text us back, we can reply to them. Thanks.
Planned
Have Total Dials Per Agent not just total connects
The only place to look at total dials currently is in the campaigns but I have agents calling on the same campaigns at the same time and I need to know their total ...
Under consideration
Automatically Delete Phone Number When it is Wrong Number
It would be nice to have the option to automatically delete a wrong number from a contact once you hit a wrong number call result.
Not planned
SMS on BatchDialer
Synching BatchLeads SMS with BatchDialer so I'm not texting the same sellers I already talked to on the Dialer and visa versa. Or just have the an SMS option on the ...
Planned
"Call Hammer"
"Call Hammer" is a new feature in MOJO version 2.0. When you import records containing more than one phone number, Call Hammer will ensure all numbers are called. ... ...
Not planned
RECYCLE THE RECYCLED CAMPAIGNS
HAVING THE OPTION TO RECYCLE THE RECYLED CAMPAIGNS FOR THE 2ND TIME...OR CALL THE RECYCLED CAMPAIGN AGAIN AND HAVING TO THE OPTION TO CHOOSE THE CALL RESULTS THAT YOU ...
Done
Ability to sync google calendar
ability to sync batch calendar with google calendar
Under consideration
To have a "Incoming Call" notification prior to an Incoming call
It would be nice that agents on outbound campaigns when receiving an incoming call; they get a voice or whisper that advises it's an "Incoming Call" because that way, ...
Under consideration
mini CRM/ Tag usage for better organizing leads
batchleads.io use tags for organization...they should carry over and be created and used on batchdialer
Under consideration
Having Voicemails Attached to Contacts Record
When a contact calls us, we have the call directed to voicemail. And when someone leaves a message, I get an email with the recording. You should either have a ...
Done
recycled campaigns should be independent
recycled campaigns should be independent and not dependent on the original campaign. it's already frustrating enough that i can't duplicate a list in batchleads ...
Under consideration
Incoming Ringtone
Create a separate, distinguishable ringtone for incoming calls to not be confused with outgoing calls.
Under consideration
Auto-pause back to available automatically
When it switches to auto-pause, sometimes I don't notice it for several minutes, which is a waste of time. It should automatically switch from auto-pause to available ...
Not planned
Exporting Campaign-Contact data including Property, Notes & Lead Sheets information
When exporting Contact information (csv) post a campaign cold calling, the csv report does not include Property, Notes and Lead sheets information. Would like this ...
Under consideration
Pick a phone number for individual call
When cold calling, I use between 2-3 numbers so they don't get flagged as spam by the phone carriers. My problem is that when I reach back out to a seller for an ...
Under consideration
Have the option to change call results/lead status for individual contacts from contact info screen.
For example if I get an inbound call back or voicemail from a voicemail drop I previously left, and the prospect isn't interested make it so we can update that info ...
Done
Export to Batch Leads
I have a list that I want to text that is currently in batch dialer and I want to export it from the dialer to batch leads but I was told there is no current feature ...
Planned
Voicemail Greeting and Access
Please upgrade BatchDialer so the Voicemail features work like CallTools software. I need to be able to have Multiple Voicemail Boxes in which I can (1) upload a ...
Under consideration
Notes & Script simultaneously
Would it be possible to use notes while scrolling through my script? Sometimes I will need to reference a different part of the script. Currently while taking notes ...
Under consideration
Drop Voicemail for 2nd lead who picks up...
Drop voicemail for 2nd lead who picks up. While your on convo with the first lead. 2nd lead answers; or how many ever answer during a conversation that's already ...
Under consideration
View of your Live Number
When making a call whichever number you have on rotation i will be displayed when a prospector picks up.
Under consideration
Ability to Use Number Pad to Dial Numbers on the Virtual Key Pad
Ability to Use Number Pad to Dial Numbers on the Virtual Key Pad and not need to click each number with my mouse pointer.
Under consideration
Agent KPIs tracking
Hello all!
My suggestion is to let the agents in my system to see the amount of dials they have made each calling session, and also have access to the Campaigns ...
Under consideration
Add "Push to CRM" button like in batchleads
Please add the "Push to CRM" button so that my VA's can push our leads into our CRM - VIA a WEBHOOK.
Bonus points if you allow us to assign specific webhooks to ...
Under consideration
Persist custom fields across imports
When I import lists into the system, the custom fields are not persisted across imports (I have to re-create the fields every time).
Is there a way for them to ...
Under consideration
Export Contacts
The ability to export "Contacts" and/or the phone numbers connected to that contact that have not answered any of your phone calls. For example: I call a list of ...
Under consideration
manually dial from specific numbers
I want to manually test phone numbers occasionally, i'd like my agent to be able to pick a specific number to manually dial from without creating a new campaign and ...
Under consideration
Add number of dials and contact rate to Agent Report
Add number of dials and contact rate to Agent Report. In the campaign report there's number of dials, but I'd like to also have that under the agent report. That way ...
Under consideration
Please, make a kpi's sheet for daily ,weekly,monthly,yearly use per list and grand total kpi's
please make a kpi's sheet for daily ,weekly,monthly,yearly use per list and grand total kpi's for week,month,year.
It takes so long to gather the data and fill ...
Under consideration
Allow Agent Contact Edits
Please allow the ability for agents to update contact information so while they are on a call if they need to update a sellers name, phone number, add and email ...
Planned
Add transfer to podio option AFTER initial call result
Be able to update a call result to a lead so that it transfers to Podio. Currently only the intial call result does the transfer and its hindersome to try to quickly ...
Under consideration
color code system for best phone numbers of the lead
could we have a color code system the same way we have one for call results, be added for phone numbers since i like to use preview dialer and a way to manually save ...
Under consideration
Webhook to call result
Let's say I want to do some automatic flow that when I mark someone as lead, it will send automatically API call to my CRM.
Webhooks will make it generic so each one ...
Under consideration
Podio integration
I suggest having an option button to link leads to podio after updates have been made, and prior to implementing/syncing a specific podio folder to batchdialer
Suggested by:
Alaendu Okiyefa, all rights reserved
(08 Nov, '21)
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Upvoted: 15 Apr, '22
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Comments: 0
Under consideration
Integration in Podio
In mapping, Caller should be equal to the [value] of agent name. So whoever clicks the trigger button the name of the agent will be transferred to Podio. Same thing ...
Under consideration
Search lead/contact number from Recent Contacts
be able to search using the leads name or phone number in Recent Contacts to update the disposition
Under consideration
Ability to speak to agent on call
Some dialers have the ability from live listening to speak/pass on a message to the caller without the prospect hearing. Its great for training newer callers and ...
Under consideration
Ability to edit/delete recycled campaign
I tried to add custom call results to an existing recycled campaign and I didn't have the option to do that. This would be a great feature.
Planned
Inbound
Have one inbound call setting - be able to include multiple campaigns into that inbound que not have one for each campaign. Also why cant we redirect inbound with all ...
Under consideration
Cann you make that when i put the cursor over a campaign name in campaigns i see the full name
it's for quick reference to the campaigns names to choose which one to open and save us the time to get inside to see the names
Not planned
Voicemail Drop Report/Data
I think Batch Dialer should have some sort of report or data that says how many voicemails have dropped. I've spoken with customer support multiple times and they ...
Under consideration
Previous Call Results displayed on a connected call.
If a lead is connected, I would like to know QUICKLY what the previous call results were.
If I drop a VM and set a callback in a day, I would like to know that ...
Done